FREQUENTLY ASKED QUESTIONS

Hot Spot Broadband is committed to 100% customer satisfaction when using ether our fixed wireless solutions or our HotSpot service. We have attempted to provide an in-depth online Question and Answer area that covers frequently asked questions regarding our Wi-Fi enabled locations, fixed wireless solutions, and service package pricing. For configuration technical support click on our support page.

If you are unable to find a solution within the pages below, please contact us at 775.284.WIFI (9434). Our trained and courteous Customer Service Representatives can quickly help you address any questions you may have. Hot Spot Broadband Customer Service is available to assist you everyday, 6:00 AM to 5:00 PM PST.

Follow the links below for FAQs regarding each subject:

E-Mail Settings

WiFi Enabled Hotspots

Fixed Wireless Solutions

Service Package Pricing